Orders, Shipping & Returns

Can I subscribe to get strings automatically?

Quick Answer

Yes. With Subscribe & Save, eligible string sets are delivered automatically every 1, 2 or 3 months at 10% off the regular price. There's no minimum commitment, and you can cancel any time.

How it works:

  • Choose Subscribe & Save on an eligible product and pick a delivery frequency: every month, every 2 months or every 3 months.
  • Your first order is charged at checkout. After that, the card on file is charged automatically on each renewal date.
  • Every subscription order is 10% off the regular price.
  • Renewal orders ship within two business days of being charged. Subscription orders of $35 or more ship free within the U.S.; orders under $35 pay standard shipping. See our Shipping Policy for details.

To manage your subscription, sign in to your account and open Subscriptions. From there you can:

  • Skip an upcoming delivery
  • Pause or resume your subscription
  • Change your delivery frequency
  • Update your shipping address or payment method
  • Cancel

You can also cancel by emailing sales@sitstrings.com. Canceling stops future renewals; orders that have already been charged will still ship. Subscription orders are covered by our standard Refund Policy.

Customer Support

Need More Help?

Still can't find the answer you're looking for? Visit our Contact Us page and we'll connect you with the right member of our team. Whether you have a question about our products, an existing order, warranty, becoming a dealer, or joining our artist program, we're here to help.

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