Orders, Shipping & Returns

Can I pick up my order in Akron?

Quick Answer

Yes. Choose free pickup at checkout and collect your order from us at 2493 Romig Rd, Akron, OH 44320. Pickup orders are ready within two business days.

Local customers can choose free pickup at checkout instead of shipping.

How it works:

  • Place your order and choose free pickup at checkout.
  • Wait for our email saying your order is ready. Pickup orders are ready within two business days.
  • Come by during business hours (Monday to Friday) with your order number.

Our address is 2493 Romig Rd, Akron, OH 44320. Questions? Email sales@sitstrings.com or call (330) 434-8010, or see our Shipping Policy.

Customer Support

Need More Help?

Still can't find the answer you're looking for? Visit our Contact Us page and we'll connect you with the right member of our team. Whether you have a question about our products, an existing order, warranty, becoming a dealer, or joining our artist program, we're here to help.

Contact Us