Orders, Shipping & Returns

When will I get my refund?

Quick Answer

Once we receive and inspect your return, we'll email you to confirm whether it's approved. Approved refunds are issued within a few business days of receiving your items; your bank or card issuer may then take a few more days to post the credit.

Here's how a refund works:

  • We receive and inspect your returned items.
  • We email you to confirm the return arrived and whether it's approved.
  • We issue the refund within a few business days of receiving your items, to your original payment method or as store credit if you prefer.

After we process the refund, your bank or card issuer may take a few additional days to post the credit to your account.

See our Refund Policy.

Customer Support

Need More Help?

Still can't find the answer you're looking for? Visit our Contact Us page and we'll connect you with the right member of our team. Whether you have a question about our products, an existing order, warranty, becoming a dealer, or joining our artist program, we're here to help.

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