Warranty & Product Support

What should I do if I have a defective S.I.T. Strings product?

Quick Answer

If you believe you received a defective S.I.T. Strings product, please fill out the Warranty, Returns & Order Issues form on our Contact Us page. Our team will review the information and contact you if we need any additional details.

If you believe there is a problem with an S.I.T. Strings product, please fill out the Warranty, Returns & Order Issues form on our Contact Us page.

Provide as much information as possible about the product and the issue you're experiencing. This helps our team review the problem and determine the appropriate next steps.

After we receive your submission, we'll review the information and contact you if we need any additional details.

Customer Support

Need More Help?

Still can't find the answer you're looking for? Visit our Contact Us page and we'll connect you with the right member of our team. Whether you have a question about our products, an existing order, warranty, becoming a dealer, or joining our artist program, we're here to help.

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